Senior HR Operations Manager

Yetter Coleman LLP is currently seeking a Senior HR Operations Manager.

ROLE
The Senior HR Operations Manager will serve as the HR lead for the Firm, the core of the Talent/HR Department, and will report to the Director of Talent Management & Training. This position will manage all HR operations & processes.

SCHEDULE
Hybrid: Remote on Monday & Friday/In-office Tuesday, Wednesday, and Thursday. Houston, TX 77002

REQUIRED EXPERIENCE
5 – 7+ years of experience in HR operations, preferably in a mid-size/large law firm or a comparable professional services business. Proficiency in HRIS/HCM systems, SQL, and cloud-based HR software is required.

EDUCATION
A bachelor’s degree in a relevant field is preferred but not required. A SPHR or SHRM certification is preferred but not required.

ROLES AND RESPONSIBILITIES

• As key member of Talent/HR department, serve as a steward of Firm culture, promoting positive people engagement practices
• Build, implement, and maintain electronic data interchange feeds to all carriers and review errors, if any
• Oversee Paycom HRIS software and all backend rules, database, workflows, and user experience
• Manage all HR projects as assigned or recommended
• Create and submit all HR invoices for carriers and subscriptions
• Serve as resource to employees with plan questions, including HSA/401k/Health
• Work with Controller to process semi-monthly payrolls through Paycom
• Build and run custom Paycom / HRIS reports
• Maintain employee data in Paycom HRIS
• Increase Firm’s knowledge and utilization of Paycom and explore alternatives if needed, to keep the Firm operating ahead of market/competitors
• Serve as primary benefits POC with brokers and all employees
• Generate and manage General Ledger reporting through Paycom to provide to Controller
• Manage Firm’s staff talent management: draft and review job descriptions, staff offer letters, and placement agreements
• Manage Firm’s staff onboarding workflow, including conducting and scheduling in-person onboarding for all new employees, serving as welcoming presence for new hires
• Manage onboarding lifecycle through Paycom, John Hancock
• Manage benefits orientations for all new hires and provide on-going guidance to employees
• Manage COBRA process, including terminations and age-outs
• Manage and oversee payroll wires to 401(k) and HSA recordkeeper
• Create and set up HSA bank accounts for all new employees
• Monthly audits of HSA, 401k, benefits, etc., for all employees to ensure payroll alignment
• Create, review, modify, and update personnel policies on Firm intranet
• Maintain up to date job descriptions in support of Firm’s talent acquisition needs
• Administer Short-Term Disability and FMLA paperwork
• Maintain and present trend and HR analytics data to COO for Firm management’s review.
• Complete and submit Workers Comp claims through carrier
• Assist accounting with reconciliation
• Manage and process payroll lifecycle to ensure accurate payrolls
• Create employee surveys for HR and OPS
• Compile complex Excel reports with macros and formulae for audits and error review
• General streamlining of HR Processes and data cleanup on Paycom and iManage
• Manage and oversee completion of special projects for all departments

ANNUAL PROCESSES

• Process Affordable Care Act for 1095-C distribution and 1094 to IRS
• Oversee W-2 and W-2C Generation
• Non-Discrimination Testing for 401k
• Cash Balance Plan Funding, including meaningful benefits calculations, with direction from COO
• Equity profit sharing funding
• Process and calculate commissions for all associates and counsel attorneys
• Complete Resource Planning worksheets/Compensation management for all staff working with each department lead
• Write and define HR Strategy for the following year
• Review and recommend budget for HR Department
• Review and recommend budget for potential staff hires
• Review benefit offerings and negotiate benefit rates each year with Firm’s brokers
• Compile benefits census report for brokers for benefits renewal “go to market”
• PCORI Reporting Form 720
• PBGC Filing
• Process Form 5500 for Health Benefits, including Schedule A collecting
• Process Form 5500 for Cash Balance Plan with Firm actuaries
• Process Form 5500 for both 401(k) plans with Firm actuaries
• Work with Firm auditors to complete 2x 401(k) audits each year
• Oversee State Bar Firm Billing
• Oversee EEO1-C Reporting
• Manage Staff Performance Evaluations Module on Lattice
• Census for Dept. of Commerce
• National ALA Comp + Benefits Survey
• State ALA Comp + Benefits Survey
• US Census Reporting
• Annual Profit-Sharing Payroll Calculation

SKILLS AND KNOWLEDGE

• Must espouse a growth-mindset with a bias towards continuous improvement and iteration
• Organized and detailed-oriented
• Strong written and verbal communication skills
• Must be able to interact effectively with employees and vendors
• Must be a self-starter who can work in a fast-paced environment, remain flexible, set priorities, work independently, and complete multiple projects within established competing deadlines, while adhering to various standards relative to confidentiality of information
• Must be a solid team player with interpersonal competencies, who can work collaboratively, and effectively influence and negotiate with all levels of staff and management in the Talent/HR, Legal Operations, and Finance/Accounting departments
• Intermediate to Advanced Excel skills
• Comfortability with .xlsx, .csv, and .xml file formats
• Using formulas for efficient workflow; IF Statements, VLOOKUP, SUM, INDEX, etc.
• Creating and manipulating data/pivot tables across multiple sheets
• Excel dashboards and macro building are a plus but not required
• Ability to prioritize time and manage multiple tasks
• HRIS systems experience required. Paycom experience is preferred, but not required.

DIRECT REPORTS AND RELATIONSHIPS
This position reports directly to the Director of Talent Management & Training. This position has no direct reports.

PHYSICAL DEMANDS
Ability to lift boxes up to 12 pounds.

COMPETENCIES

• Strong customer focus skills
• Strong execution skills
• Communicates effectively
• Strong presence
• Manages complexity
• Manages ambiguity
• Drives results
• Optimizes work processes
• Demonstrates self-awareness
• Strong work ethic
• Flexibility to adapt with Firm culture

SALARY / COMPENSATION
Competitive wages commensurate with experience.

BENEFITS
Benefit package includes: Medical, Dental, Vision, Short and Long-term disability, Life insurance, 401(k) match, building gym access, EAP, Paid Parking, and PTO.

About Us
Yetter Coleman LLP is a single-office, single-mission trial and appellate boutique that focuses exclusively on high-stakes business and technology litigation for plaintiffs and defendants. We represent clients in venues across the country with a deep bench of experienced trial and appellate lawyers whose greatest strength is in courtroom presentation of evidence and argument to judges and juries.